Policies, Cancellations, Payments & Holidays

Dog Walking-Drop in Services  

M-F: same day cancellations or after 6 pm the previous day will be charged full rate (excluding emergencies or extreme weather conditions)  

Weekends: weekend drop in visits require 3 days notice by 6 pm

Holidays: Any bookings that fall on one of our business holidays require 7 day cancellation

Late Bookings: Any same day booking requests or after 6 pm the day before will be attended to as promptly as possible with no guarantees + $5 up-charge  

Overnight Services:

Any overnight services that do not fall under our business holidays require 7 day cancellation through the service calendar portal. Any cancellations less then 7 days will be charged 50% of entire overnight reservation. Any overnight services that fall on our business holidays require 10 days cancellation. 

Business Holidays: Any cancellations that fall during our business holidays require 7 days cancellation notice through the service calendar portal.  

Overnight Booking Requests 48 hrs or less are subject to an additional $20 up-charge   

All clients are invoiced via email/text on the 1st of each month for the previous months services. Invoices are due within 7 days.

If payment is not received by due date a $10 late fee will be applied. Any unpaid invoices after 3 days late will not be able to receive services until paid. Excessive late payments are subject to termination of services.

Accepted Payment Options:
*Cash
*Venmo
*Zelle Bank Transfer

The following days listed below are charged Holiday rates & are applied an additional charge: 

$10 additional for walks/visits 

$20 additional for overnights 

*Christmas Eve & Christmas Day  

*New Years Eve & New Years Day 

*Easter Sunday  

*Thanksgiving Day & Day after Thanksgiving 

*Labor Day 

*Memorial Day  

*July 4th 

*Gasparilla Parade Day: CLOSED  (Last Saturday in January)